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Privacy Policy
In this table “contact details” means your name, job title and employer, email and postal address, and telephone numbers.
Personal Information
Purpose of processing
Legal basis
Contact details
We will store your details in our CRM and other systems to administer our business relationship with you
Our legitimate interest in running our business
Contact details
To promote our services to you
Our legitimate interest in promoting our services to our customers and potential customers and consent where you enter a personal email address.
Contact details
Your opinions and feedback on the use of teachinchina.net, which may include information about how your job and how you work
We collect feedback from our Customers through our “Future Lab” initiative to help us improve existing services and develop new services
Our legitimate interest in improving our products and services
Call recordings of your interactions with our sales and customer service staff
We may listen to call recordings for training and quality assurance
Your consent
Information about your usage of [our products/CV database], such as how often you consult the CV database, what type of advertisements you place and how often, and your rate of usage of purchased quotas
To gain insight into client usage trends, identify client needs, and support contract renewals.
To enable our sales team to view the rates of usage of the CV database at an individual level.
Our legitimate interest in managing customer relationships
Customer survey responses
We store your responses in our CRM system so the people who deal with your account can check they’re meeting your expectations.
We also aggregate customer survey responses by brand/company to ensure we’re on track in delivering satisfaction to our customers.
Our legitimate interest in managing customer relationships
Logs showing how you use our site or Services
Opening/clickthrough rates for communications
Statistical performance analysis of our marketing communications
To understand and analyse customer engagement with our Site, content and emails;
Develop and improve our Website, App and Services (where possible we will anonymise your information before we do this);
Our legitimate interest in making our Site and customer communications more user friendly
Consent, where information is collected by cookies or similar technologies
Your contact information and the details of your request
Resolve complaints, and handle requests for data access or correction;
Our legitimate interest in managing the customer relationship
Our legal obligation to maintain accurate information
Information used will depend on the scope of the legal obligation or request
Comply with applicable laws and regulatory obligations (including laws outside your country of residence), such as those relating to anti-money laundering and anti-terrorism; comply with legal process; and respond to requests from public and governmental authorities (including those outside your country of residence
Our legitimate interest in complying with laws applicable to us
How we use your Personal Information
This policy explains how we use your Personal Information if you are, or work for, a recruiter or employer who offers English teaching jobs in China (a “customer”).
Effective from 01 Jan 2024
This Site is operated by EWELL HR CO.,LTD (“EWELL HR CO.,LTD”) and is registered in registered in China under company number 91120104MAC9P6MW1T. Our registered office at No. 1-1508-46 Tianjin Electronic Science and Technology Center, No. 186 Baidi Road, Nankai District, Tianjin, China. Our main trading address is 1st Floor, Building 2, Croxley Green Business Park, Watford, United Kingdom. We are a limited company.
We take data protection very seriously and understand the importance of protecting your privacy and Personal Information. “Personal Information” is information that identifies you as an individual such as your name, email address, IP address or job title.
EWELL HR CO.,LTD (the “EWELL HR CO.,LTD”). EWELL HR CO.,LTD is a global online job board business that offer the opportunities of teaching English in China. We may share your Personal Information with other recruiter within the EWELL HR CO.,LTD and its costumers. Where we do this EWELL HR CO.,LTD will remain responsible for the management and security of jointly used Personal Information that you submit to EWELL HR CO.,LTD.
Who this policy applies to
Stepstone Group UK may share Personal Information with governmental or other public authorities (including, but not limited to, workers’ compensation boards, courts, law enforcement, tax authorities and criminal investigations agencies); and third-party civil legal process participants and their accountants, auditors, lawyers and other advisors and representatives as we believe to be necessary or appropriate: (a) to comply with applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our group companies; (f) to protect our rights, privacy, safety or property, and that of our group companies, you or others; and (g) to allow us to pursue available remedies or limit our damages.
Governmental authorities and third parties involved in court action
Our service providers
This includes external third-party service providers, such as accountants, auditors, experts, lawyers and other outside professional advisors; IT systems, support and hosting service providers; printing, advertising, marketing and market research and analysis service providers; document and records management providers; technical engineers; data storage and cloud providers and similar third-party vendors and outsourced service providers that assist us in carrying out business activities. Service providers may use data to generate de-identified insights for the purposes of product improvement.
How do we obtain your Personal Information?
We collect your Personal Information when you or your company provide it to us, either by submitting information to us via our website, sharing it with our sales or customer support teams, or using our services.
From time to time we obtain or update business contact information from third parties such as Companies House, and companies who specialise in providing this type of information for marketing purposes. When we do this, we require them to demonstrate that they collected this information in accordance with data protection law and have the right to provide it to us.
Who do we share your Personal Information with?
We maintain your Personal Information for as long as it is relevant to our relationship with you or your company, or as required to maintain our business records.
How long do we keep your data for?
Personal Information which you supply to us is generally stored and kept inside the UK and European Economic Area.
However, due to the nature of our global business and the technologies required, your Personal Information may be transferred to third party service providers outside the UK and EEA, in countries where there may be a lower legal level of data protection. In such situations, we transfer the minimum amount of data necessary, anonymise it where possible and enter legal contracts requiring these third parties to handle your Personal Information in accordance with this Privacy Policy and the UK levels of data protection.
Other third parties
Occasionally, we may share Personal Information with other third parties. We will always do this under contract and in accordance with your instructions.
International Transfers of Personal Information
Who to contact about your Personal Information
The data controller responsible for your information is EWELL HR CO.,LTD.
If you have any questions about this policy or our use of your Personal Information you can email: info@teachinchina.net or write to the Data Protection Officer, 1st Floor, Building 2, Croxley Green Business Park, Watford, United Kingdom.
Changes to Privacy Policy
We review this Privacy Policy regularly and reserve the right to make changes at any time to take account of changes in our business and legal requirements. We will place updates on our website. Please view the “Effective from” date at the top of these terms to see when it was last revised.